Returns & Refunds
We want you to love your SwipeeMate — but if you’re not completely happy, we’re here to help.
30-Day Money-Back Guarantee
You have 30 days from the date of delivery to request a return if you're not satisfied. We’ll happily issue a full refund as long as the item is unused, undamaged, and returned in its original packaging.
To be eligible for a return:
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The item must be unused, undamaged, and in the original packaging
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You must request the return within 30 days of delivery
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We do not accept returns of used, broken, or visibly worn products (unless damaged on arrival)
How to Request a Return:
You can request a return in two ways:
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Email us at support@SwipeeMate.com with your order number and reason for return
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Or, log in to your account, view your order, select the item, and click Request a Return
We’ll respond with return instructions within 24–48 hours.
Please note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or faulty.
Refunds
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Refunds are processed within 5–7 business days after we receive and inspect your return
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Funds will be returned to your original payment method
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We’ll email you once your refund is issued
Need Help?
Reach out any time at support@SwipeeMate.com — we’re always happy to assist.
